At Community Alliance, we believe in the potential of recovery for all individuals with a mental illness and substance use challenges, and we dedicate our resources to support the journey of each individual we serve.

Office Assistant/Clinical Receptionist position in our Integrated Health Clinic:
Community Alliance, offering an integrated health care approach and built on an array of mental health and primary care services, is seeking a Fulltime Office Assistant/Clinical Receptionist.  Monday-Friday 8:30am-5pm and various Thursday evening until 7:00 pm.  Ideal candidates will have passion for working with vulnerable populations and comfortable in collaborating with other professionals to empower clients to achieve self-defined goals.

The ideal candidate will have previous experience supporting professionals in an office/clinical setting. An individual employed in this position performs a wide range of receptionist, clerical, scheduling and office support responsibilities. In addition, an individual in this position is responsible for contributing to a safe, supportive and welcoming environment for persons served, employees, and visitors and callers.

Welcoming clients and visitors in a prompt, professional, and courteous manner and directing people to appropriate staff.

Answering incoming calls efficiently and accurately by directing the callers to appropriate staff and/or taking messages as needed.

Schedule and manage appointments for clients and make reminder phone calls. 

Deliver necessary paperwork to clients and track client attendance to manage schedule protocols. 

Accurately inputting information into database systems related to program services and preparing related reports.

Typing correspondence, reports, program-related documents, forms, and other materials with a high degree of accuracy and timeliness.

Associates degree from accredited school or successful completion of vocational training program relevant to position or a minimum of two years relevant experience of a professional nature may be substituted for the Associates degree or vocational education.

Previous experience supporting professionals in an office/clinical setting.

Demonstrated ability to pay attention to detail. 

Demonstrated ability to efficiently, effectively, and professionally answer multi-line phone system.

Demonstrated ability to multi-task, work under time constraints, maintain focus in high-traffic area, respond to multiple staff, and balance priorities.

Ability to operate desktop computer, fax machine, copy machine, and other routine office equipment.

Ability to initiate and complete tasks in areas of responsibility with moderate supervision.

Good oral and written communication skill

Ability to effectively and positively interact with diverse groups and individuals, including consumers, human service providers, government officials, co-workers, volunteers, and the community at large.

#INDEED